Shipping Process

1. Order Processing & Fulfilment: Once payment (settled in USD) is completed and verified, your order will be processed by our Vols-tech warehouse system awaiting product fulfillment. The order processing time varies for each order and depends on the ordered items’ availability status shown on the product page. If your ordered items have different availability statuses, you may refer the order processing time of the product with longer availability status in working days as a reference as your order will be processed and shipped out altogether.

You may refer to the following stock status to estimate the processing time.
1. In Stock: Usually shipped within 24 hours
2. Limited Stock: Usually shipped within 24 hours but low quantities are left
3. Usually shipped within 7 working days
4. Usually shipped within 7 – 14 working days
5. Usually shipped within 14 - 21 working days 
6. Usually shipped within 30 working days
7. Out of stock

2. Order Packing: Once all the order items are ready in our warehouse, the Vols-tech team will start the packing process to get your order dispatched from our warehouse as soon as possible.

3. Order Shipped: Once your order is dispatched from our warehouse and with the courier, you will receive an email with tracking numbers. Shipping time takes up to 3 - 8 working days depending on the shipment method you choose during checkout.

*Please note that we are closed on Saturdays, Sundays, and on Hong Kong Public Holidays. Shipping may also take longer during sale periods, holidays, and extreme weather.